Technical support

Warranty regulations for regenerator M2 and M1

　　Recycling machine M2 warranty details

　　1. For the machine power board, print control board, motherboard, laser, high voltage board, interface board, motor, laser head, panel (without screen) warranty for three months.

　　2, for consumables (toner, toner cartridge assembly, fixing assembly, pickup roller, development, transfer components, etc., as well as toner cartridges and toner chips.) When the receipt of the inspection machine found problems, you can consult the after-sales confirmation, and solve. Can be sent back to the repair, in the case of poor maintenance, give the replacement and send it back to the customer. All shipping costs incurred after the sale are borne by the buyer. After the machine is accepted for normal use, the consumables are no longer warranted.

　　3, the warranty period standard, the customer receives the goods within 3 months or 50,000 A4 single-sided printing, specifically based on the first arrival.

　4. After-sales follow-up matters:

　　　A: When the customer finds the problem, the customer needs to patiently summarize the problem and contact the after-sales to solve the problem. After confirmation by technology, it is judged to be non-human and machine problem, and will give full support to the after-sales guarantee.

　　　B:Resolve the problem by remote or telephone communication. When the remote and telephone communication cannot be solved, the repair can be sent back (excluding consumables). During the warranty period, it can be repaired free of charge. The maintenance labor cost is calculated outside the warranty period. All shipping costs for repairs, returning to customers, etc. are borne by the buyer.

M1 warranty details

1. There is no abnormality in the power-on verification (that is, it can be turned on normally), and there is no abnormality in the paper tray.

2, the effect picture verification: no obvious sputum, no obvious bottom ash, no obvious effect abnormal.

3. The components of each part are complete and the outer casing is clean and tidy.

4. After the above acceptance is completed, it is not covered by the warranty, but supplies and sales of consumables and spare parts are available.

　　After-sales service telephone: 0750-3256990 18802556802　Mr. Deng